Privacy Policy
755bed Data Protection

This Privacy Policy ("Policy") describes how 755bed ("the Platform", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("Player", "User", "you") who access or use the 755bed website and its associated services. By registering an account with 755bed or continuing to use the platform after this Policy has been published or updated, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy must be read alongside the 755bed Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference and together constitute the full agreement between you and 755bed.

1.1 When you register for a 755bed account or interact with the platform, we collect various categories of personal data. The specific data collected depends on how you engage with the platform and what services you use. The categories we collect include:

• Identity Data: Full legal name, date of birth, gender, and national identification number (NID) or passport number as required during KYC verification.
• Contact Data: Mobile phone number (used for OTP verification and account notifications), email address, and residential address in Bangladesh (including division — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh).
• Financial Data: Your preferred payment method (bKash, Nagad, Rocket, Upay, City Bank, BRAC Bank), mobile wallet number or bank account reference used for deposits and withdrawals, and transaction history on the platform. Full payment credentials are never stored by 755bed.
• Account Data: Username, encrypted password, account balance, bonus history, wagering activity, game session logs, and any responsible gaming limits or self-exclusion settings you have applied.
• Technical Data: IP address, device type, operating system, browser type and version, screen resolution, session timestamps, and referring URL. This data is collected automatically when you access the 755bed platform.
• Usage Data: Pages viewed, games played, betting markets accessed, session duration, click patterns, and in-platform search queries.
• Communications Data: Records of any written correspondence, live chat transcripts, or support tickets exchanged between you and the 755bed support team.

1.2 We do not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, or health information unless directly relevant to a responsible gaming self-exclusion request and provided voluntarily by you.

1.3 We do not collect personal data from individuals we know to be under the age of 21. If we become aware that data has been collected from a person below this age threshold, we will delete that data immediately and close the associated account.

2.1 Direct Collection: We collect data directly from you when you complete the registration form, submit KYC documents, make a deposit or withdrawal request, contact our support team, or voluntarily update your account profile. You choose what you share during these interactions; however, certain data fields are mandatory to open and operate a 755bed account.

2.2 Automated Collection: When you access the 755bed platform, certain technical and usage data is collected automatically through cookies, web beacons, server logs, and similar tracking technologies. This automated data collection helps us maintain platform performance, detect fraudulent access, and improve the user experience for players across Bangladesh.

2.3 Third-Party Sources: In limited circumstances, we may receive data about you from third-party identity verification providers engaged to assist with our KYC process, or from payment processing partners such as bKash, Nagad, Rocket, and Upay, solely to confirm the status and outcome of a transaction. We do not purchase personal data from data brokers or marketing list providers.

2.4 Cookies and Tracking: 755bed uses cookies to maintain your login session, remember your platform preferences, and measure aggregate site traffic. You may control cookie settings through your browser preferences. Disabling strictly necessary cookies may affect your ability to log in to and use the platform.

755bed processes your personal data only for specific, lawful purposes. The primary purposes for which we use your data are set out below:

3.1 We will never use your personal data for purposes incompatible with those listed above without first obtaining your explicit consent or as otherwise required by law.

4.1 755bed does not sell, rent, or share your personal data with third parties for their own marketing purposes. We may share your data with carefully selected third parties only in the following circumstances:

• Game and Software Providers: Third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive limited technical data (such as a pseudonymous player ID and session token) solely to deliver gameplay and calculate game outcomes. These providers are contractually prohibited from using your data for any other purpose.
• Payment Partners: When you make a deposit or request a withdrawal, your transaction details are shared with the relevant payment service provider (bKash, Nagad, Rocket, Upay, City Bank, or BRAC Bank) to the minimum extent necessary to process the transaction.
• Identity Verification Providers: Where required for KYC compliance, identity document data may be shared with a trusted third-party verification service. All such providers are bound by strict confidentiality obligations.
• Legal and Regulatory Authorities: We may disclose personal data to relevant government or law enforcement authorities where we are required to do so by a lawful order, court direction, or to protect the rights and safety of 755bed or its players.
• Business Successors: In the event of a merger, acquisition, or sale of all or part of 755bed's business, your personal data may be transferred to the acquiring entity, subject to that entity assuming the same data protection obligations set out in this Policy.

4.2 All third parties with whom 755bed shares personal data are required to maintain the confidentiality and security of that data and are prohibited from using it for any purpose beyond the specific task for which it was shared.

5.1 755bed implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the 755bed platform.
• Secure, access-controlled server infrastructure with restricted personnel access on a need-to-know basis.
• Encrypted storage of passwords — 755bed never stores passwords in plain text and will never ask for your password via any channel.
• Regular security audits and vulnerability assessments conducted by independent technical specialists.
• Two-factor authentication (2FA) options available to all registered players for additional account protection.
• Automated fraud detection systems that monitor account activity for unusual patterns in real time.

5.2 While 755bed takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security against all possible threats. You are responsible for maintaining the confidentiality of your own login credentials and for notifying 755bed's support team immediately if you suspect unauthorised access to your account.

6.1 755bed retains your personal data for as long as your account remains active and for a defined period thereafter to comply with applicable legal, financial, and regulatory obligations. The general retention periods that apply are:

• Account and Identity Data: Retained for the duration of your account relationship with 755bed and for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Transaction and Financial Records: Retained for a minimum of five (5) years from the date of each transaction, in line with standard financial record-keeping obligations.
• Support and Communications Records: Retained for a minimum of two (2) years from the date of the most recent communication.
• Technical and Usage Logs: Typically retained for twelve (12) months from the date of collection, unless a longer retention period is required for fraud investigation or legal proceedings.

6.2 Where data is no longer required for any of the purposes described in this Policy, and no legal retention obligation applies, 755bed will securely delete or anonymise that data.

As a 755bed player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact the 755bed support team via live chat or email.

• Right of Access: You may request a copy of all personal data 755bed holds about you. We will respond to verified requests within a reasonable period, free of charge.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for us to retain it, subject to our legal record-keeping obligations as described in Section 6.
• Right to Restrict Processing: In certain circumstances, you may request that we limit how we use your personal data while a dispute or correction request is being resolved.
• Right to Data Portability: Where technically feasible, you may request that we provide your personal data in a structured, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Object: You may object at any time to the use of your personal data for direct marketing purposes. We will honour all such requests immediately.

8.1 Cookies are small text files placed on your device when you visit the 755bed platform. We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for core platform functionality, including maintaining your login session, remembering your language preference, and securing your account. These cookies cannot be disabled without significantly impairing your use of the platform.
• Performance Cookies: Used to collect anonymous, aggregated data about how players navigate the 755bed platform. This information helps us identify and resolve performance issues and improve the overall user experience.
• Functional Cookies: Used to remember preferences you have set, such as your preferred game category or display settings, so that you do not need to reconfigure them on each visit.

8.2 755bed does not place third-party advertising or cross-site tracking cookies without your explicit consent. You may manage your cookie preferences through your browser settings at any time. Please note that clearing cookies will log you out of your account and reset any saved preferences.

9.1 The 755bed platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. Registration by a minor constitutes a material breach of the 755bed Terms & Conditions, and any account created by a person under 21 will be closed immediately upon discovery.

9.2 If you are a parent or guardian and believe that a minor in your care has registered a 755bed account or provided personal data to the platform without your knowledge, please contact the 755bed support team immediately. We will investigate the matter and delete any such data without delay.

10.1 755bed reserves the right to amend this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. For material changes, we will provide notice through your registered email address or via an in-platform notification. Your continued use of the 755bed platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

10.2 We encourage you to review this Privacy Policy periodically to stay informed about how 755bed collects, uses, and protects your data. If you have any concerns about a proposed change, please contact the 755bed support team before the effective date of the revision.

10.3 Contact: For all privacy-related enquiries, requests, or complaints, please contact the 755bed Data Protection team via live chat (available 24/7, Bangladesh Standard Time, UTC+6) or in writing to: [email protected]. Email addresses shown are plain text only and are not clickable links.